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Vehicle troubleshooting
您遇到了什麼問題呢？
點擊以下對應問題直接找到答案～
What should I do if the car is closed accidentally when changing the battery and the car cannot be opened?
換電時不小心把車廂關上了，車廂打不開怎麼辦？
Wisdom key
If the Smartscooter™ smart wheels are locked or there is no battery in the storage box, press and hold the iQ System™ wireless smart key (about 2 seconds) to unlock the seat cushion to open the storage box.
Wisdom key
If the Smartscooter™ smart wheels are locked or there is no battery in the storage box, press and hold the iQ System™ wireless smart key (about 2 seconds) to unlock the seat cushion to open the storage box.
What should I do if the car is closed accidentally when changing the battery and the car cannot be opened?
鑰匙不小心放進車廂了，打不開怎麼辦？
有人門市租借車輛
如為營業時間內，請向門市人員聯繫。
如為營業外時間，您持有的是：
1) 磁扣/感應卡智慧鑰匙，則可以至鄰近gogoro社區店 /服務中心尋求人員協助；
2) 傳統鑰匙，則需等待隔日門市營業時間致電人員。
無人店租借車輛
可於客服上班時間致電02-7713-6860或
ZOCHA Line官方帳號：@zocha
亦可於系統內自行操作 "手動開啟車廂" 按鈕
When you press the key to start the vehicle, a triangle warning symbol appears on the screen
按鑰匙啟動車輛時，螢幕出現三角形的警告符號
The rear compartment is not covered properly
Please firmly press the seat cushion to make sure the car is closed tightly
The jamb did not kick back
First, please kick the sidepost back (return to the recovered state), if it still fails, kick the sidepost back and then kick it back
Throttle correction return
First turn the throttle to the end and then release to return to zero. Please repeat this action three times
When you press the key to start the vehicle, a black screen appears on the screen, and there is no response to pressing the key and the magnetic card
按鑰匙啟動車輛時，螢幕出現黑屏，按壓鑰匙和磁卡都沒有反應
The vehicle enters sleep mode
If the vehicle is not started for a long time or the battery is too low, it will be illuminated as the vehicle enters sleep mode. Press and hold the GO button on the dashboard for about 5-10 seconds until the exclamation mark flashes, press the key or the sensor card to unlock it.
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